Privacy Policy
At Guestset, accessible from https://www.guestset.eu/, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Collecting Personal Information
When you visit or interact with our website, we collect certain personal information to provide you with a better experience and fulfill your orders. The types of personal information we collect include:
- Personal Identification Information: Your name, billing and shipping address, email address, and phone number.
- Account Information: If you create an account on our site, we collect your username, password, and contact details.
- Payment Information: When you make a purchase, we collect payment details such as credit card information through a secure third-party payment processor. We do not store payment information on our servers.
- Device and Usage Data: Information about your device, such as IP address, browser type, and cookies. We may also collect data on how you interact with our website, such as pages viewed and links clicked.
2. Using Personal Information
We use your personal information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including sending confirmations, shipping products, and handling returns or exchanges.
- Account Management: To create and maintain your user account on our website, enabling you to track orders, manage preferences, and access order history.
- Communication: To send you updates related to your purchases, account, or customer support questions. With your consent, we may also send promotional emails or special offers.
- Improvement of Services: To analyze user behavior, improve website functionality, and enhance the overall user experience.
- Legal Compliance: To comply with applicable legal obligations, such as tax or financial regulations.
3. Sharing Personal Information
We respect your privacy and only share your personal information with trusted third parties when necessary to deliver our services or as required by law. Examples of situations where we may share your information include:
- Service Providers: We work with trusted third-party providers to process payments, ship products, and maintain the website. These providers have access to your information solely for the purpose of providing their services.
- Legal Obligations: We may disclose personal information if required by law or in response to valid legal requests, such as court orders.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Use of Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us track your preferences, analyze website traffic, and tailor content to your interests. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function properly, such as enabling shopping cart functionality.
- Analytical Cookies: Used to understand how visitors interact with the site, improve services, and measure the effectiveness of marketing efforts.
- Advertising Cookies: Used to deliver targeted advertisements based on your browsing activity.
You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the site.
5. Security of Personal Information
We take the security of your personal information seriously and implement reasonable physical, electronic, and procedural safeguards to protect your data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page. By continuing to use our website after any modifications, you agree to be bound by the updated policy.
